인도 전력부는 전기 사용자의 선택권이 없는 전력시장에서 사용자의 전기사용과 관련한 연결, 환불 및 기타 서비스 등의 권리를 규정한 ‘전기(소비자의 권리) 규칙, 2020’을 공표하였다는 소식이 Press Information Bureau에 게시되었습니다.
제목 : Union Government for the first time lays down Rights to the Electricity Consumers through “Electricity (Rights of Consumers) Rules, 2020”
발췌 내용 : Union Ministry of Power has promulgated rules laying down the rights of power consumers in the country. While issuing these rules here today via Press Conference, Shri R.K.Singh, the Union Minister of State (Independent Charge) for Power and New & Renewable Energy, said, “These rules shall empower the consumers of electricity and added that these Rules emanate from the conviction that the power systems exist to serve the consumers and the consumers have rights to get the reliable services and quality electricity.” He said that Distribution Companies across the country are monopolies – whether government or private – and the consumer has no alternative – therefore it was necessary that the consumers’ rights be laid down in Rules and a system for enforcement of these rights be put in place. “This is what the rules provide for”, Shri Singh said.
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